FAQ's for Influencer

Everything you need to know about the Influencer City Guide

General Information

The Influencer City Guide is an online platform that enables influencers to discover exciting collaborations with local businesses such as restaurants, hotels, museums, bars, and retailers.

Through the platform, influencers can discover exclusive experiences and offers in their city, apply for collaborations, and create authentic, high-quality content for their community.

📌 How it works:

  1. Discover attractive offers in your city
  2. Apply for a collaboration of your choice
  3. Once approved, enjoy the experience
  4. Create and publish your content according to the respective offer requirements

🚀 Your benefits as an influencer:

✓ Access to exciting collaborations with local businesses
✓ Unique experiences for creative and authentic content creation
✓ More opportunities to inspire your community with special recommendations
✓ Easy application and management of your collaborations through one central platform

With the Influencer City Guide, you can rediscover your city, create memorable experiences, and build valuable partnerships with local businesses – a true win-win situation for everyone involved.

Yes, the Influencer City Guide is completely free for influencers.
You can register, discover offers, and apply for collaborations at no cost.

Registration & Requirements

To ensure a high-quality community and successful collaborations, we carefully review every application based on specific quality criteria.

✅ Content: At least 20 high-quality and relevant posts
✅ Topics: Lifestyle-focused content (e.g., travel, food, fitness) that fits the platform and our partners
✅ Profile status: A public and permanently visible profile
✅ Community: A relevant target audience with an active and engaged community
✅ Authenticity: Genuine interactions and an authentic follower base

Influencers who meet these criteria can become part of the Influencer City Guide and benefit from exciting collaborations with local businesses.

This allows us to create a trusted platform where influencers, businesses, and communities can all benefit from meaningful partnerships.

✍️ Register
To request offers through the Influencer City Guide, you first need to register as an influencer and create your personal influencer account on the platform.

🖋️ Create and verify your profile
Complete your profile and make sure that all relevant information is up to date.
Our team will review your profile within 24 hours and activate your account after successful approval.

🤝 Discover collaborations and apply
Once your profile has been approved, you can explore available partner offers and request collaborations directly with the respective business.

In most cases, the partner will get back to you within 48 hours and let you know whether they would like to proceed with the collaboration.

With the Influencer City Guide, you can easily discover new experiences and build valuable partnerships with local businesses.

Spotlight & Influencer Levels

A Spotlight Influencer is a dedicated creator within the Influencer City Guide community who stands out through high-quality content, active participation, and authentic engagement.

Spotlight Influencers receive a visible Spotlight Badge on their profile and can benefit from additional opportunities to increase their visibility and participate in exciting collaborations.

🎯 Your benefits as a Spotlight Influencer:

✅ More visibility within the community
🟣 Spotlight Badge on your profile
🚀 More opportunities for exciting campaigns and partner offers

The Spotlight status shows partners that you are an active, reliable, and engaged member of the Influencer City Guide community.

Are you already part of the Influencer City Guide community? Create a short UGC video, increase your visibility, and become a Spotlight Influencer.

Create an authentic video and publish it on your Instagram or TikTok channel. After your publication has been reviewed and the required criteria have been met, you will receive the Spotlight status.

🎯 Your benefits as a Spotlight Influencer:

✅ Access to exclusive campaigns and partner offers
🟣 Spotlight badge on your profile as a visible sign of your status
📱 The opportunity to have your content featured on our social media channels
🚀 Optional promotion of your content through paid ads, including a link to your profile

📌 How it works:

1️⃣ Create your UGC video
Tell your community in around 20 seconds why you are part of the Influencer City Guide.

2️⃣ Publish your video

Post your video as an Instagram Reel or TikTok video and tag @influencercityguide.

3️⃣ Become a Spotlight Influencer
After reviewing your publication and confirming that the criteria are met, your profile will receive the Spotlight Influencer status.

🎬 Create your UGC video

Choose a suitable testimonial topic and create your personal video.
You can find all available topics and detailed templates on Level Boost.

📝 Important:
The scripts are intended as guidance and are not a fixed script. Stay authentic and show your own style – your personality makes the difference.

💡 Level Boost:
With a UGC video, you can increase your visibility within the Influencer City Guide community and gain additional opportunities for exciting collaborations.

Learn how you can develop your status and unlock additional opportunities – with our Level Boost.

With the Level Boost – you can accelerate your growth within the Influencer City Guide community and qualify for higher Influencer Levels.

By actively participating, creating high-quality content, and completing successful collaborations, you can gain experience and continue developing your status on the platform.

🚀 Ways to boost your level:

✅ Create authentic and engaging content
✅ Participate regularly in collaborations
✅ Deliver high-quality results for partners
✅ Show commitment and reliability

🎬 UGC Video as a Level Boost:
With a UGC video, you can demonstrate your initiative and qualify for the Spotlight Influencer status.

Learn more about the different levels and benefits on our Influencer Levels.

The Influencer City Guide offers three Influencer Levels that reflect your experience, engagement, and growth on the platform.

With each level, you gain access to new opportunities and exciting collaborations.

🟢 Basic Influencer
Your starting point in the Influencer City Guide. Discover exciting offers, gain your first experience, and apply for publicly available collaborations.

🟣 Spotlight Influencer
Show your commitment and stand out from other creators. As a Spotlight Influencer, you benefit from greater visibility, exclusive campaigns, and selected partner offers.

👑 Premium Influencer
As a Premium Influencer, you gain access to high-value collaborations, exclusive partners, and premium campaigns. You will also benefit from personal support and additional exclusive advantages.

🚀 Your path to the next level:
By creating high-quality content, completing successful collaborations, and staying actively engaged, you can qualify for the next Influencer Level step by step.

Learn more about the requirements and benefits of each level on our Influencer Levels.

Offers & Bookings

On the Influencer City Guide, you’ll find exciting collaboration opportunities with local businesses. Apply for offers that match your profile and create authentic content for your community.

Eamples of offers:
🍽️ Complimentary dinner at a restaurant
🏨 Complimentary hotel stay
🎟️ Free admission to attractions or museums
🎭 Free tickets to a theater or event
🍹 Complimentary cocktails or drinks at a bar
🎬 Movie tickets for your next experience
🎁 Gift vouchers for local shops and retailers
🏋️‍♂️ Complimentary gym or fitness studio access
✨ … and much more.

Examples of what businesses may ask for:
📌 Publish a post, story, or video and tag the business.
📌 Use the hashtags specified in the offer.
📌 Share multiple Instagram Stories and tag the business for potential reposts.
📌 Mention and tag the business in your post or video.

Please note:
Each offer has its own terms, requirements, and participation conditions.
Be sure to review all details carefully before applying.

1️⃣ Discover an offer
Discover exclusive offers from our partners in your city.
Use the search function or browse for suitable experiences near you.

Carefully read the offer details and check the partner’s requirements (e.g., post, story, video, hashtags, or mentions).

2️⃣ Submit a booking request
Once you have found a suitable offer, you can submit a booking request directly through the offer page.

Click on “Book now”.
The “Booking Request” form will open, where you can provide the required information, such as your preferred date, time, or number of participants (depending on the offer).

You can also use the integrated live chat to contact the partner directly, ask questions about the offer, or exchange further information. The entire chat history will remain available under “Messages” in your account.

Click “Submit booking” to send your request to the partner.

3️⃣ Review & confirmation by the partner
The partner reviews your request and decides whether the collaboration can be confirmed.

You will usually receive a response within 48 hours. Once your request has been approved, all booking details will be available in your account under “My Bookings” and you will also receive a confirmation email.

4️⃣ Redeem the offer & enjoy the experience
On the agreed date, show your approved booking at the entrance or ticket counter.

You can then enjoy your experience, offer, or ticket according to the partner’s terms and conditions.

5️⃣ Share your experience
Create and publish your content according to the offer requirements on the agreed platform.

All important information, such as hashtags, mentions, and location tags, can be found directly in the offer details.

📌 Note:
Submitting a booking request does not guarantee automatic approval. Each partner reviews requests individually and decides whether to proceed with a collaboration.

🚀 Have fun discovering new experiences and building exciting collaborations!

⏳ Our partners aim to process your booking request within 48 hours, so you can receive a quick response.

In some cases, the review process may take a little longer.
We kindly ask for your patience if this happens.

Each partner decides individually whether to accept a collaboration. Therefore, it is possible that your booking request may be declined.

📌 What can you do?

✅ Apply for other offers that match your profile.
✅ Keep your profile up to date and showcase your content in the best possible way.
✅ Use the integrated live chat if you have any questions about an offer.

A declined booking request does not affect your Influencer City Guide account. You are welcome to apply for other collaborations at any time.

Yes. You can manage your booking request at any time. You can find it in your account under “My Bookings”.

There you can:

✅ Cancel your booking – If you are unable to attend, you can cancel your booking directly.
✅ Use the live chat – Contact the partner directly to discuss changes or ask questions about your booking.

If you would like to arrange a new date after cancelling, simply submit a new booking request through the relevant offer.

We recommend informing the partner as early as possible if your plans change, so that a suitable solution can be found together.

After you have published your content according to the offer requirements, the collaboration will be completed.

📌 After publication:

✅ The partner can review your published content and evaluate the collaboration.
✅ Your completed collaborations will be documented in your account.
✅ Successful collaborations can help you build your experience on the platform and discover more exciting offers.

Please make sure that all offer requirements have been fulfilled (e.g., tags, hashtags, mentions, or location tags).

Reliable collaboration and meeting the offer requirements help you build long-term, successful partnerships with local businesses.

After completing a collaboration, the partner can rate the cooperation. These ratings help improve the quality of collaborations and promote a trusted relationship between influencers and businesses.

📌 Rating criteria may include:

✅ Reliability and compliance with the agreed requirements
✅ Quality and creativity of the created content
✅ Communication and cooperation with the partner
✅ Meeting deadlines and fulfilling the offer requirements

Your successful collaborations and ratings can positively contribute to your progress within the Influencer City Guide.

⭐ Influencer Levels:
With each successful collaboration, you gain experience on the platform and can progress to higher Influencer Levels. Higher levels may give you access to additional exciting collaborations and exclusive offers in the future.

This creates a fair and transparent platform where committed influencers can benefit from their quality, reliability, and successful partnerships.

Account & Support

To ensure a high-quality community and successful collaborations, we carefully review every application based on specific quality criteria.

📌 Our requirements:

✅ Posts: At least 20 high-quality and relevant posts
✅ Content: Engaging lifestyle content (e.g., travel, food, fitness) that fits the platform and our partners
✅ Profile status: A public and permanently visible profile
✅ Community: A relevant, active, and engaged follower community
✅ Authenticity: Genuine interactions and an authentic follower base

If these requirements are not fully met at the moment, your account cannot be approved. This helps us ensure that both influencers and partners benefit from valuable and successful collaborations.

Once you meet the required criteria, you are welcome to apply again at any time. We look forward to possibly welcoming you to the Influencer City Guide soon! 😊

There are several possible reasons why an Influencer City Guide account may have been suspended:

📌 Possible reasons for suspension:

✅ The profile no longer meets the platform’s current quality requirements.
✅ Agreed content was not published within the specified deadlines.
✅ Published content does not meet our quality standards or the offer requirements.
✅ The platform guidelines and Terms & Conditions have not been followed.

To continue participating in collaborations, it is important to comply with all platform requirements and conditions.

⚠️ Important:
Please review our Terms & Conditions, as they form the foundation for a trusted and successful collaboration between influencers and partners.

💬 Questions or feedback?
If you have any questions about your account suspension or need further information, we are happy to assist you. Simply contact us by email.

💬 Questions, comments, or feedback?
If you have any questions about the Influencer City Guide, your account, or the platform, we are happy to assist you. Please contact us by email.

⚠️ Important:
Do you have a question about a specific offer or collaboration?

👉 Please contact the respective partner directly. You can find the contact details and available communication options in the relevant offer.

Social Media & Guidelines

Instagram
Instagram is a social media platform that allows users to share photos and videos and interact with other users. Instagram has become one of the most popular apps, especially for visual content. Users can enhance their photos and videos with filters and editing tools, create stories, live broadcast and share content in various formats. Instagram promotes the use of hashtags and offers features such as likes, comments and direct messages for communication and interaction.

TikTok
TikTok is a social platform for creating, sharing and discovering short video clips. TikTok has gained a wide user base, especially among younger generations. The platform allows users to create 15- to 60-second videos with music, effects and filters. TikTok stands out for its ease of use and creative expression, and it has promoted trends such as challenges and video virality. Users can upload, comment, share and interact with videos in a variety of ways.
Please also insure to follow this guide on how to collaborate with Brands on TikTok: Business & Creator Accounts

YouTube
YouTube is a popular online platform for uploading, watching and sharing videos. Users can upload videos on a variety of topics, from entertainment to education to news. With billions of users worldwide, YouTube offers a wide range of content, including music videos, vlogs, tutorials and more. It enables interactions through likes, comments and subscriptions.

Facebook
Facebook is a widely used social networking platform that allows users to connect, share content and interact online. Facebook offers features such as creating profiles, adding friends, sharing status updates, photos and videos, commenting and liking posts, and participating in groups and events. The platform has billions of users worldwide and is a place for social communication, information and entertainment.

Pinterest
Pinterest is a visual search engine and social media platform that allows users to discover, collect and share ideas and inspiration in the form of images and graphics. Pinterest works like a virtual pinboard where users can create pins on different topics by uploading images from websites or their own device. These pins are organised into boards representing different interests, projects or collections. Pinterest is particularly popular for DIY projects, recipes, fashion, travel and decorating ideas. Users can get inspired, save content and share it with others.

Twitch
Twitch is an online platform for live streaming of video games and other content. Originally launched for video game broadcasts, Twitch has evolved into a broad community where people can share livestreams of video games, music, talk shows, art and other activities. The platform offers interaction through live chats, allowing viewers to communicate with streamers. Twitch has built a vibrant and engaged user community and is particularly popular with gamers, but also with other creatives and those interested in entertainment.

Note: Individual or deviating posting guidelines may be defined in the partner offer. These always take precedence over the general guidelines below.

General Guidelines

  • Please check whether you are redeeming a feed, story, or video offer.
  • The partner or product must be clearly visible and the main focus of the content.
  • All partner conditions must be fully complied with.
  • Negative comments about the partner are not permitted.
  • Content must be created in English or the local language of the target market.
  • Posts must be marked as advertising.
  • No other brands or products may be mentioned in the content.
  • Use high-quality and engaging content.
  • Your profile must remain public at all times.
  • Previously published content must not be reused.
  • The content must be published on the platform selected by the partner.

Feed Guidelines

  • The post must be published within 4 days after redemption and remain online for at least 90 days.
  • The image description (2–3 short sentences) must clearly reference the partner or product.
  • Hashtags must be included in the image description (not in the comments).
  • For carousel posts, each image must clearly relate to the partner or product, especially the first image.
  • The offer is completed once the post has been published.

Story Guidelines

  • The story must be published within 4 days after redemption and remain visible for 24 hours.
  • Stories must be saved in the archive.
  • The story must be at least 15 seconds long or consist of at least 3 individual elements (all with tags/hashtags).
  • Static images with music are not sufficient, regardless of duration.
  • Links, hashtags, and location must be clearly visible.
  • The story must not be published under “Close Friends”.
  • Content must not be reposted from other accounts.
  • A link sticker with the partner domain must be included.
  • The offer is completed once the story has been published.

Video Guidelines

  • The video must be published within 4 days after redemption and remain online for at least 90 days.
  • The minimum length is 15 seconds.
  • The video description (2–3 short sentences) must clearly reference the partner or product.
  • Hashtags must be included in the description (not in the comments).
  • The video must clearly focus on the partner or product, especially in the opening section.
  • The offer is completed once the video has been published.